FAQ

Do I need an appointment for an estimate?

Yes, we do all of our estimates by appointment. If you are concerned that your vehicle is not safe to be driving, please call us immediately and we can make any necessary arrangements.

How long does an estimate take?

Typically an estimate will take about 20-30 minutes depending on the damage.

Do you offer a warranty for the work performed?

Yes, we offer a warranty on all the body work performed on your vehicle for as long as you own that vehicle. Our work is warrantied through CSN Collision Centres and is recognized nationwide.

Do you warranty auto glass replacements?

Yes, at Zenetec we stand behind every windshield we install. If there are any issues with the installation of your windshield or any other glass we have installed on your vehicle, we will repair it free of charge, for as long as you own your vehicle. This includes stone chip repairs as well. If the damage is not repairable, a new windshield will be needed, which is not covered by warranty.

What to do in case of an accident? 

Try to stay calm. Check to make sure everyone is ok, and call 911 immediately if there are any injuries. If it is safe to do so, leave your vehicle where it is and use your phone to take photos of the scene. Obtain the information of everyone involved in the accident. This includes driver’s license, insurance information, full vehicle information including license plate number. Also collect passengers names, and contact information.